Printing FAQ: Answers for Every Kind of Customer

Answers to the questions our customers ask most, grouped by the kind of work you do. Don't see yours? Call us at 631-753-3000 or email print@idrepro.com.

General questions

Where are you and when are you open?

200 Broadhollow Road, Suite One, Farmingdale, NY 11735. Monday to Friday, 8:00 am to 4:00 pm. Call 631-753-3000 or email print@idrepro.com.

What areas do you serve?

All of Long Island (Nassau and Suffolk) and the five boroughs of New York City.

Do you deliver?

Orders are picked up at our Farmingdale shop. Shipping is available on request.

How do I send you my files?

Use the Send Files button on our website to upload them. You'll get an email when your order is ready for pickup.

What kind of files should I send?

Print-ready PDFs work best. Please send color files in RGB, not CMYK. If your file isn't print-ready, our graphic coordinators can prepare it for you.

How fast can I get my order?

Many jobs can be picked up the same day. Large or specialty jobs take longer, so call us with your deadline and we'll tell you what's possible.

Can you help with the design?

Yes. Our graphic coordinators can create or fix artwork so it's ready to print.

How long has IDR been around?

IDR is a family-owned print shop that has served Long Island since 1982.

Architects, engineers & contractors

Can you print full plan sets the same day?

Yes. Our HP PageWide XL 5200 prints sharp, large-format plan sets fast, so bid sets, addenda and last-minute reprints can often be ready the same day.

What is the IDR Planroom?

It's our online planroom at idrplanroom.com, where contractors can find public and private bid opportunities and order plan sets.

Can you scan our old drawings and as-builts?

Yes. We scan full-color documents up to 36 inches wide, including plan sets, historical drawings and as-builts. Scanning frees up flat-file space and makes old plans easy to find.

What is raster-to-vector conversion?

It turns a scanned drawing (an image) into an editable CAD file with real lines and layers you can open in AutoCAD. It's useful when you need to update old drawings that only exist on paper.

Do you offer a prepaid account for plan printing?

Yes. Architects, engineers and contractors can use our prepaid card program for blueprint printing and scanning.

Do you make ADA signs for new buildings?

Yes. We produce ADA-compliant signs and can help you understand what inspectors check before a Certificate of Occupancy.

Businesses, offices & real estate

What business printing do you do?

Business cards, letterhead, envelopes, forms, presentations, manuals and other everyday printing for offices, law firms, nonprofits and local businesses.

Do I have to order thousands of envelopes?

No. We print custom envelopes in short runs, without the 2,500-piece minimums many printers require.

Do you make real estate and lawn signs?

Yes. We print Coroplast lawn signs on steel H-stakes, the standard setup for real estate, contractor and event signs. They're affordable, quick to install and built for outdoor use.

Can you do storefront window graphics?

Yes: perforated one-way vision film, cast vinyl, static cling and double-sided window graphics. We'll help you choose the right one for your storefront.

What's the best material for a permanent business sign?

We usually recommend J-Bond, a rigid aluminum composite panel that stays flat and holds up outdoors for years.

Can you laminate or protect our prints?

Yes. We laminate and encapsulate prints from 8.5x11 sheets up to 36-inch rolls, protecting them from moisture, grease, fading and wear.

Banners, signs & large format

Can I price and order a banner online?

Yes. Use our Banner Builder at catalog.idrepro.com to pick your size and options and see the price.

What can you print on with your UV printer?

Our Mutoh XpertJet 661UF UV-LED flatbed prints full color directly onto rigid and flexible items up to 5.9 inches thick, such as signs, panels, wood, acrylic and metal.

Can you cut signs and letters to custom shapes?

Yes. Our Boss LS-3655 laser cuts and engraves on a 35 x 55 inch bed. Paired with the UV printer, we can print full-color graphics and cut them to precise shapes in-house.

What are UV DTF stickers?

They're tough, full-color stickers and transfers that stick to surfaces where regular stickers won't hold up, like glass, metal, tumblers and equipment.

Do you mount posters and prints?

Yes. We mount large-format prints to rigid boards and laminate them for display.

Artists, photographers & tattoo artists

What is giclée printing?

Giclée is archival fine-art printing. We print on 310gsm, 100% acid-free cotton rag with archival inks, for gallery-quality reproductions that last.

How much do giclée and canvas prints cost?

Giclée prints on cotton rag are $10 per square foot. Canvas prints are $15 per square foot.

Can you scan my original artwork?

Yes. We scan originals up to 36 inches wide in full color, so you get an accurate, high-resolution file to reproduce.

Do you print tattoo flash?

Yes. Flash sheets are printed on 100 lb card stock for $2 per sheet, and each set is bagged in a clear bag with a chipboard backing. Fine-art flash prints on cotton rag are also available.

What else do you print for tattoo shops?

Convention banners and stands, business cards, aftercare cards and UV DTF stickers. See everything on our Tattoo Artists page at idrepro.com/tattoo-artists.

Personal, events & everyone else

Do you print for weddings, parties and events?

Yes: invitations and envelopes, welcome signs, seating charts, banners and posters. Small quantities are fine.

Can I print just one poster or a few copies?

Yes. We handle one-off and short-run jobs as well as large orders.

Can you turn a phone photo into a large print or canvas?

Yes. Send us the photo and we'll check whether it's sharp enough for the size you want before we print. Want to check it yourself first? Try our free File Check tool.

Are you a Vinted Go drop-off point?

Yes. IDR is a Vinted Go pick-up and drop-off point during our business hours, Monday to Friday, 8 am to 4 pm.

What does "reprographics" mean?

It means printing, copying and scanning straight from digital files. It's the work we've done for architects, businesses and artists since 1982.

More help

Getting a file ready? Read How to Set Up Your File to Print for resolution, bleed and color tips, and see our Glossary of Print Terms for plain-English definitions.